Your Company Operating System is how you run your business.
It includes five components: intent, strategy, people, operations, and outcomes. Whether you designed it carefully or let it evolve on its own, your Company OS determines how your business actually works.
Intent is what you want the business to produce. Not a vision statement on a wall, but the real reason the company exists. It needs to be clear, aligned across stakeholders, and tied to measurable outcomes.
Strategy is how you'll get there. Defined objectives, clear responsibilities, and a plan for handling uncertainty. Without it, execution becomes chaotic.
People make it happen. Culture, team composition, leadership, communication, and whether roadblocks get addressed or ignored. Your business succeeds only if your people do.
Operations is how work gets done. Value creation, value capture, value delivery, support functions, cash flow, and the tools that tie it all together. Many businesses struggle here because they overmanage or understructure.
Outcomes is how you measure success. KPIs for business health, OKRs for priorities, and decisions based on data instead of guesswork.
A weak Company OS leads to inefficiency, confusion, and turnover. A strong one enables focus, alignment, and growth.
Is yours working for you, or against you?